Greetings all,
I tried to find this issue before posting a new thread (I did find an old thread with no solutions to the issue but I didnt want to try to revive a dead thread from a year ago) so I apologize in advance if this is a duplicate and if so please link me to the existing thread.
I have an on going issue that ATT has been useless with so I am reaching out to the XDA community now in hopes that I do not need to start using my phone as a door stop.
I have done a ton of research on this issue and it seem that it is software related but the few fixes that I have tried have not helped at all.
The issue is when I am talking on the phone the "mic" will cut out and sometimes so will the speaker. I can be talking just fine with no issues and then the person I am speaking with says its like I hung up. Some times I can hear the person fine but they can not hear me and other times it truly seems as if the phone was hung up. Some times the issue lasts 5 seconds other times its upwards of a minute. I am on my second phone, att was nice enough to replace it once but the issue persists on the new one as well. The issue occurs on the handset as well as bluetooth. Every so often I luck out and have no issues with a call (normally under 3 minutes) but typically when I use my phone as an actual phone the calls are longer than 10. The issue also occurs when speaker is turned on as well with the phone sitting next to me on a table so I do not think it has to do with any form of auto mute (like the old thread I found mentioned).
One of the things that I had found was to make a call with skype and it magically fixes it. Well sadly to say it I have tried that multiple times and it still did not fix it. I have tried running my phone just stock and the issue still occurs so i do not think its an issue with what is installed (mostly just google apps for work and a few games).
If any one has any ideas please let me know. At this point I am willing to try almost anything. Thanks
I tried to find this issue before posting a new thread (I did find an old thread with no solutions to the issue but I didnt want to try to revive a dead thread from a year ago) so I apologize in advance if this is a duplicate and if so please link me to the existing thread.
I have an on going issue that ATT has been useless with so I am reaching out to the XDA community now in hopes that I do not need to start using my phone as a door stop.
I have done a ton of research on this issue and it seem that it is software related but the few fixes that I have tried have not helped at all.
The issue is when I am talking on the phone the "mic" will cut out and sometimes so will the speaker. I can be talking just fine with no issues and then the person I am speaking with says its like I hung up. Some times I can hear the person fine but they can not hear me and other times it truly seems as if the phone was hung up. Some times the issue lasts 5 seconds other times its upwards of a minute. I am on my second phone, att was nice enough to replace it once but the issue persists on the new one as well. The issue occurs on the handset as well as bluetooth. Every so often I luck out and have no issues with a call (normally under 3 minutes) but typically when I use my phone as an actual phone the calls are longer than 10. The issue also occurs when speaker is turned on as well with the phone sitting next to me on a table so I do not think it has to do with any form of auto mute (like the old thread I found mentioned).
One of the things that I had found was to make a call with skype and it magically fixes it. Well sadly to say it I have tried that multiple times and it still did not fix it. I have tried running my phone just stock and the issue still occurs so i do not think its an issue with what is installed (mostly just google apps for work and a few games).
If any one has any ideas please let me know. At this point I am willing to try almost anything. Thanks
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