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mardi 29 septembre 2015

Help me resurrect my tablet.... I miss her!



My ASUS Transformer TF700 will not load the OS (Android 4.2)
The ASUS load screen runs for hours, but never delivers me to the desktop
When I attempt to reset, I get three options: 1) RCK(?) 2) Android icon 3) wipe data
The first two options give you a message that says "Android updating", but within 5 seconds, it crashes and says "ERROR"
My computer doesn't recognize the tablet when I connect via USB
ASUS technical support said it was a software, not a hardware problem
The tablet wasn't dropped or mishandled in any way.
How do I restore and/or upgrade the OS?

Thanks for any input and direction you can provide!

Sincerely,

B. Hartley



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