I have also posted this issue on another general forum, so apologies if this is deemed cross-posting!
My smartphone is running a stock Lollipop C6833_14.5.A.0.242_Customzied Germany.ftf ROM flashed using Flashtool, but is rooted with KingRoot and I have a dual recovery flashed and working properly.
Following that downgrade I found that my phone no longer had either a phone or alarm tone. When I try and change the alarm tone or ringtone or even notifications in settings I am presented with the file explorer. The sound selector shows nothing. File Commander is able to see and access the files, and they do not appear to be corrupted and I also tested them in my media player.
They were not in the SD card media folder, but were in tact in the system/media/audio folder in their respective folders. So I copied all the individual folders within the audio folder across to the corresponding media folder on the SD card. But that did not work either...
After searching various sites for help I managed to find instructions to download and flash Xperia Lollipop Media Sounds.zip, which I tried to do with TWRP recovery, but this failed with an error message I could not read.
I wondered whether if I were to just flash the system file from the same ROM it would restore the media file settings? Any help would be very much appreciated, as I have no way of hearing when I receive incoming calls, and my alarm does not work either. The audio seems to function fine in third party apps, so there is no physical issue as far as I know.
I also read a recommendation to copy the files across while connected to a PC, via USB, but my computer is a Mac and it does not seem to be able to access the SD cards as external drives in the same way as they appear in a PC.
Sony technical support basically told me that the only solution is to use repair within the Sony Bridge for Mac app, but I don't want to lose root, as the latest firmware upgrade is impossible to root. I really need help on this please!
My smartphone is running a stock Lollipop C6833_14.5.A.0.242_Customzied Germany.ftf ROM flashed using Flashtool, but is rooted with KingRoot and I have a dual recovery flashed and working properly.
Following that downgrade I found that my phone no longer had either a phone or alarm tone. When I try and change the alarm tone or ringtone or even notifications in settings I am presented with the file explorer. The sound selector shows nothing. File Commander is able to see and access the files, and they do not appear to be corrupted and I also tested them in my media player.
They were not in the SD card media folder, but were in tact in the system/media/audio folder in their respective folders. So I copied all the individual folders within the audio folder across to the corresponding media folder on the SD card. But that did not work either...
After searching various sites for help I managed to find instructions to download and flash Xperia Lollipop Media Sounds.zip, which I tried to do with TWRP recovery, but this failed with an error message I could not read.
I wondered whether if I were to just flash the system file from the same ROM it would restore the media file settings? Any help would be very much appreciated, as I have no way of hearing when I receive incoming calls, and my alarm does not work either. The audio seems to function fine in third party apps, so there is no physical issue as far as I know.
I also read a recommendation to copy the files across while connected to a PC, via USB, but my computer is a Mac and it does not seem to be able to access the SD cards as external drives in the same way as they appear in a PC.
Sony technical support basically told me that the only solution is to use repair within the Sony Bridge for Mac app, but I don't want to lose root, as the latest firmware upgrade is impossible to root. I really need help on this please!
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