Hello guys,
I am new to the forum, please don't blame me if I put it into wrong section.
... so, my problem is that I've clicked to install update, Android prompted me to do it. It has downloaded some Doogee files, rebooted phone, then was trying to install the update.
It has failed (there was Android error icon). Now my phone does not start, it's frozen on the Doogee intro.
I've bought my phone from Coolicool, but asked Doogee directly what should I do. Each time I ask they send me some incomplete instructions, broken links to flashing procedure. Half of that stuff is mixed chinese with cantonian english. I've tried my best to understand it, but failing consistently.
Could anyone help me with reflashing procedure for that phone?
Much appreciated.
Here is instruction from them:
"Dear customer
It's appears that you should acknowledge the steps about upgrading,you could follow the next tips:
1:this upgrading must be process with USB connecting;
2:installed the correct drivers to your computer;
3:installed the update tools and insert the update files to the slot of the updates tool(you need to download the update files in our website);
4:there will be correct example of a picture to shown the sucess upgrading.
There will a files which contains the driver、update tools、tutorial guide、Flash video,Check the attach under the below.
Best regards"
Here are files from them:
从Foxmail发来的超大附件
SP_MDT_exe_v1528.00(After-Sale_Service_Center)for all the platform.doc (1.6 M, 2015/9/25 15:41:38 到期)
进入下载页面：ttp://mail.qq.com/cgi-bin/ftnExs_download?k=0739396263d284cdf09198f94536531d 555b0b56550603004c0a0d53571b5503590014035b02031f57 5f0c500504560007080a5263196161316674263769044a0466 4f535604591c51091123054204404c6a580e06693257134f50 010669221c4f1717060c55610f156e&t=exs_ftn_download& code=a99bc6a2
Driver_Auto_Installer_EXE_v5.1453.03.zip (18.6 M, 2015/9/26 10:25:43 到期)
进入下载页面：ttp://mail.qq.com/cgi-bin/ftnExs_download?k=6e3637361b7be2cca09e96ad1162061d 55520250510407501c520e00514f005301041a575304571f03 0405050552075104075554374a3476435f4153453d75474559 687f591140535d5a524468276c776e400218065601011f0604 184d0b44320c4260&t=exs_ftn_download&code=16767b42
烧机软件1516.rar (107.5 M, 2015/10/17 14:25:03 到期)
进入下载页面：ttp://mail.qq.com/cgi-bin/ftnExs_download?k=243261337484779bf29ac0a84035024d 53535555530c05544e5353505018040654504c0a0053554f00 0600565201540752045900662530abb6899bfb8b89ce535603 571d145442625e4636&t=exs_ftn_download&code=c2a3f50 b
Flash phone.zip (89.2 M, 2015/10/17 14:25:49 到期)
进入下载页面：ttp://mail.qq.com/cgi-bin/ftnExs_download?k=723138378e2a54cca59999ac13390b19 00570e55060809521904595156140d025509155500015c1b07 020c5153585c5506035a0e3536397058504b5f154951595a54 164d5c49390b4066&t=exs_ftn_download&code=41875996
Note: removed H from the beginning.
I am new to the forum, please don't blame me if I put it into wrong section.
... so, my problem is that I've clicked to install update, Android prompted me to do it. It has downloaded some Doogee files, rebooted phone, then was trying to install the update.
It has failed (there was Android error icon). Now my phone does not start, it's frozen on the Doogee intro.
I've bought my phone from Coolicool, but asked Doogee directly what should I do. Each time I ask they send me some incomplete instructions, broken links to flashing procedure. Half of that stuff is mixed chinese with cantonian english. I've tried my best to understand it, but failing consistently.
Could anyone help me with reflashing procedure for that phone?
Much appreciated.
Here is instruction from them:
"Dear customer
It's appears that you should acknowledge the steps about upgrading,you could follow the next tips:
1:this upgrading must be process with USB connecting;
2:installed the correct drivers to your computer;
3:installed the update tools and insert the update files to the slot of the updates tool(you need to download the update files in our website);
4:there will be correct example of a picture to shown the sucess upgrading.
There will a files which contains the driver、update tools、tutorial guide、Flash video,Check the attach under the below.
Best regards"
Here are files from them:
从Foxmail发来的超大附件
SP_MDT_exe_v1528.00(After-Sale_Service_Center)for all the platform.doc (1.6 M, 2015/9/25 15:41:38 到期)
进入下载页面：ttp://mail.qq.com/cgi-bin/ftnExs_download?k=0739396263d284cdf09198f94536531d 555b0b56550603004c0a0d53571b5503590014035b02031f57 5f0c500504560007080a5263196161316674263769044a0466 4f535604591c51091123054204404c6a580e06693257134f50 010669221c4f1717060c55610f156e&t=exs_ftn_download& code=a99bc6a2
Driver_Auto_Installer_EXE_v5.1453.03.zip (18.6 M, 2015/9/26 10:25:43 到期)
进入下载页面：ttp://mail.qq.com/cgi-bin/ftnExs_download?k=6e3637361b7be2cca09e96ad1162061d 55520250510407501c520e00514f005301041a575304571f03 0405050552075104075554374a3476435f4153453d75474559 687f591140535d5a524468276c776e400218065601011f0604 184d0b44320c4260&t=exs_ftn_download&code=16767b42
烧机软件1516.rar (107.5 M, 2015/10/17 14:25:03 到期)
进入下载页面：ttp://mail.qq.com/cgi-bin/ftnExs_download?k=243261337484779bf29ac0a84035024d 53535555530c05544e5353505018040654504c0a0053554f00 0600565201540752045900662530abb6899bfb8b89ce535603 571d145442625e4636&t=exs_ftn_download&code=c2a3f50 b
Flash phone.zip (89.2 M, 2015/10/17 14:25:49 到期)
进入下载页面：ttp://mail.qq.com/cgi-bin/ftnExs_download?k=723138378e2a54cca59999ac13390b19 00570e55060809521904595156140d025509155500015c1b07 020c5153585c5506035a0e3536397058504b5f154951595a54 164d5c49390b4066&t=exs_ftn_download&code=41875996
Note: removed H from the beginning.
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