Hi. I own the 5.5' Idol 3 (6045Y).
This is just some information I received about three weeks ago and I just wanted to share it.
This is the official response that I got from the Alcatel One Touch team on Facebook.
I was thinking about buying the idol 3 (despite the many reviews where the laggy performance is mentioned, which is somewhat true).
Nevertheless, I bought it. For the price it has some unbeatable specs which don't quite perform as they should due to lack of optimization. If they did, this device would be excellent. Moto G (3rd gen) is the perfect example of a well optimized device which is a serious downgrade in specs compared to the Idol 3, but performs slightly better. I know because I own them both.
Still, what I was hoping for THE MOST with the Idol 3, since this is considered Alcatel's flagship model, were at least a couple of system updates. At least one for Lollipop 5.1.1.
However, now according to their official response, we're not getting that, not to mention something like Marshmallow 6.0.
I mean, even the Moto G is getting that for Christ's sake!
Very, very poor customer care. I was maybe even expecting this to some extent. But I was hoping that this brand wised up with this device.
However, Alcatel remains Alcatel, if you know what I mean. But hey, at least they were honest enough with the response.
So, there it is. Maybe this will be of some use for future buyers to think about.
P.S. I'm new to XDA and I'm posting this thread from the desktop but I can't find any option to attach the messages screenshots. If someone could tell me how to do that, that'd be great. Thanks.
This is just some information I received about three weeks ago and I just wanted to share it.
This is the official response that I got from the Alcatel One Touch team on Facebook.
I was thinking about buying the idol 3 (despite the many reviews where the laggy performance is mentioned, which is somewhat true).
Nevertheless, I bought it. For the price it has some unbeatable specs which don't quite perform as they should due to lack of optimization. If they did, this device would be excellent. Moto G (3rd gen) is the perfect example of a well optimized device which is a serious downgrade in specs compared to the Idol 3, but performs slightly better. I know because I own them both.
Still, what I was hoping for THE MOST with the Idol 3, since this is considered Alcatel's flagship model, were at least a couple of system updates. At least one for Lollipop 5.1.1.
However, now according to their official response, we're not getting that, not to mention something like Marshmallow 6.0.
I mean, even the Moto G is getting that for Christ's sake!
Very, very poor customer care. I was maybe even expecting this to some extent. But I was hoping that this brand wised up with this device.
However, Alcatel remains Alcatel, if you know what I mean. But hey, at least they were honest enough with the response.
So, there it is. Maybe this will be of some use for future buyers to think about.
P.S. I'm new to XDA and I'm posting this thread from the desktop but I can't find any option to attach the messages screenshots. If someone could tell me how to do that, that'd be great. Thanks.
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