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Affichage des articles dont le libellé est Hearing. Afficher tous les articles
Affichage des articles dont le libellé est Hearing. Afficher tous les articles

dimanche 27 septembre 2015

SM-N920k - Not hearing sounds during calls



So I bought my Note 5 N920K off eBay. The first few days it worked fine. I would say the first few weeks. Then one Saturday I was on a call and suddenly I could hear the person on the other end. I tried to call back but when the call connected, there was still no sound. I toed another phone and completed the call. I then tried to call VM as a test call. I could hear the welcome note in the first 5 seconds and then it just went quiet. I tried this again and the same results, I tried the SIM card in another phone and it worked fine. I tried another SIM card in the note and same problem. I know of someone who had a Galaxy S5 G906k with similar issues but it went away eventually. Can anyone point me in the right direction as to if this may be a HW or a SW problem?

Any assistance would help. Let me know if any additional info is required to assist.